About Us

Looking for information? Here you will find out about our brand, delivery, orders and some common questions!

About Us

Real food. No fillers.

Handcrafted keto food, delivered fresh to your door.

Made in our own kitchen with wholesome ingredients! No seed oils, no gluten, no sugar, and nothing you can't pronounce. Frozen fresh and shipped anywhere in Australia, because you deserve better. From your food AND from the people making it.

What makes our food different

No shortcuts. Ever.

Whether you're new to keto, managing blood sugar, or just need easy, genuinely delicious food for a busy week our food is made for you.

No Seed Oil

Real whole food ingredients

Gluten Free

100% of our range

Sugar Free

Diabetic friendly

Australia Wide

Frozen fresh to your door

Fresh from our kitchen

Customer Favourites

Spinach Triangles

Spinach Triangles

A snack worth stocking up on
Keto Pizzas

Keto Pizzas

A customer obsession
Keto Cakes

Keto Cakes

Dessert without the guilt
Meal Plans

Meal Plans

Take the guesswork out of the week

Macros and ingredients for every product can be found on the individual product pages on our website.


Nationwide delivery

Delivery or pickup?

Nationwide delivery Australia wide

We deliver to 96% of Australia via our courier Be Cool. Your order arrives in a foil-lined insulated carton packed with ice to keep everything frozen and fresh in transit. Most deliveries are scheduled for Sundays.

Local pickup Gold Coast

Gold Coast locals are welcome to pick up from our Northern Gold Coast commercial kitchen. Pickup is by appointment only. We'll email you once your order is packed and ready to arrange a time that suits you.

Placing an order

How ordering works


1

Place your order anytime

Orders close Sunday night at 11:59pm each week. Place yours anytime before then and it'll be included in that week's batch whether you're getting it delivered or picking up locally.

2

Monday: We pack and book

Every Monday we process and pack all orders together. Delivery orders are booked with Be Cool and you'll receive a shipping email with your tracking number. Pickup orders will be ready later that week we'll be in touch to lock in a time.

Tracking updates come via email and your tracking link is not through the Shop app, as we don't use Aus Post for delivery.
3

Tuesday: Delivery orders head your way

Be Cool collects your order on Tuesday. The evening before your delivery, they'll send a text with your 2 hour delivery window for the next day.

Android users: courier texts can sometimes land in your spam or filter folder. Your tracking link always has the latest updates too.
4

Delivery Day: Usually Sunday

Most deliveries are scheduled for Sundays by default. If you'd prefer a different day, reach out as soon as possible after ordering. Rural areas may have a different delivery day due to courier schedules in those regions. All deliveries are authorised to leave so no need to be home.

Our courier does their very best, but delivery dates can't be guaranteed. Weather, delays, or the occasional human error can happen. We appreciate your understanding when they do.

Got questions?

Common questions


Do you deliver to my area?

We deliver Australia wide via Be Cool, who cover 96% of the country. If you're unsure whether your area is covered, feel free to reach out and we'll check for you.

Where can I find macros and ingredients?

Full macros and ingredient lists are available on each individual product page on our website.

How do I store my order?

Store in the freezer for up to 4 months, or in the fridge for up to a week. Reheating instructions are on the packaging and on each product page.

I haven't received my tracking email, what should I do?

Check your spam or promotions folder first. Tracking updates come via email and your tracking link not through the Shop app. If you still can't find it, just reply to your order confirmation email and we'll help.

Still have questions? Just email us, we are here to help. xx